Extensions Database 3.2 / 3.3 / 4.0 ⇒ 3.3 & 4.0 Deskflow Helpdesk & Ticket System

3.2 & 3.3 & 4.0
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Deskflow Helpdesk & Ticket System

Post by dmzx »

Extension Name: Deskflow Helpdesk & Ticket System

Author: dmzx

Extension Description:
Deskflow: a full-featured helpdesk & ticket system for phpBB with departments, SLA tracking, staff assignment, canned responses and more



Screenshots:
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Extension Download:
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Installation:
  1. Download the latest release.
  2. Unzip the downloaded release, and change the name of the folder to `deskflow`.
  3. In the `ext` directory of your phpBB board, create a new directory named `dmzx` (if it does not already exist).
  4. Copy the `deskflow` folder to `/ext/dmzx/` if done correctly, you'll have the main extension class at
    (your forum root)/ext/dmzx/deskflow/composer.json
  5. Navigate in the ACP to `Customise -> Manage extensions`
  6. Look for `Deskflow Helpdesk & Ticket System` under the Disabled Extensions list, and click its `Enable` link.

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